fengyatang@fengyatangtea.com

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PAYMENT & SECURITY

PAYMENT & SECURITY

Dear user, 

we attach great importance to your payment and security issues on independent stations. Here, we introduce some payment and security-related information to you, hoping to help you better understand our payment and security policies.

First of all, we accept credit card and debit card payments, and these payment channels have strict security measures, which can effectively reduce payment risks. We also adopted the HTTPS protocol to ensure the security of the payment page, and adopted SSL/TLS encryption technology. All debit/credit card details entered by customers when placing an order are end-to-end encrypted, which can effectively prevent information from being stolen. We never store these details in our system nor ask any of our customers to email us these details.

Secondly, we installed a security certificate for the user to ensure the identity authentication of the payment page and the encryption of data transmission. The security certificate is issued by a trusted third-party organization, which can effectively prevent attacks from phishing websites.

We encourage users to adopt a strong password policy and change it regularly, and recommend using different passwords to protect different accounts. When making payment, please pay attention to protecting personal information, and do not make payment in public places or in an unsafe network environment to avoid personal information being stolen. We also recommend that users update the security updates of their operating systems and browsers in a timely manner to avoid known vulnerability attacks.

Finally, we promise that we will continue to upgrade and improve our payment and security policies to ensure the security of users’ payment and personal information. If you have any questions or suggestions, please contact our customer service staff in time, we will try our best to solve the problem for you.

Thank you and we wish you have a good experience with us~

If you have any questions, please contact us via whatsapp.

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